Support

If you need help with Purr Diary, please contact us by email.

Please include

Your device model.
Your iOS version.
Your Purr Diary app version.
What you were trying to do, such as recording audio, recording video, choosing a file, saving a diary entry, replaying a clip, changing language, or making an optional support purchase.
Screenshots or screen recordings if they help explain the issue.

Important note

Recognition results are for reference only and are not veterinary, medical, health, or safety advice. If you are concerned about your cat's health, please contact a veterinarian.

中文支持

如果你在录音、录像、文件识别、保存日记、回看片段、切换语言或可选支持购买时遇到问题，可以发邮件联系我们：zlg66831759@qq.com。请尽量附上设备型号、iOS 版本、App 版本和问题发生步骤。

日本語サポート

録音、動画撮影、ファイル選択、日記保存、クリップ再生、言語切り替え、任意の応援購入で問題がある場合は、zlg66831759@qq.com までご連絡ください。端末名、iOS バージョン、アプリバージョン、発生手順を添えてください。

한국어 지원

녹음, 동영상 촬영, 파일 선택, 일기 저장, 클립 다시 보기, 언어 변경, 선택적 응원 구매 중 문제가 있으면 zlg66831759@qq.com 으로 연락해 주세요. 기기 모델, iOS 버전, 앱 버전, 문제가 발생한 과정을 함께 알려주시면 도움이 됩니다.